Last updated: October 2026
This Privacy Policy describes how rain-elk ("we", "us", or "our") collects, uses, and protects information when you use our website and services.
Information We Collect
Information You Provide
When you contact us through our website, we collect the information you voluntarily provide, including:
- Name
- Email address
- Service interests
- Messages and descriptions of furniture
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- General geographic location
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate about restoration projects
- Improve our website and services
- Analyze website usage patterns
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With service providers who assist our operations
- When required by law or legal process
- To protect our rights or the safety of others
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact information from inquiries is typically retained for up to three years after our last communication.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
To exercise these rights, contact us using the information provided below.
Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
rain-elk
247 Maple Grove Road
Oakville, ON L6H 3P9
Canada
[email protected]