Last updated: October 2026
This page provides information for visitors from the European Economic Area (EEA) regarding their rights under the General Data Protection Regulation (GDPR).
Data Controller
rain-elk is the data controller for personal information collected through this website. Our contact details are:
rain-elk
247 Maple Grove Road
Oakville, ON L6H 3P9
Canada
[email protected]
Legal Basis for Processing
We process personal information on the following legal bases:
- Consent: When you submit a contact form or accept cookies, you provide consent for us to process that information.
- Legitimate Interests: We may process information to improve our website and services, provided this does not override your fundamental rights.
- Contract Performance: When you engage our services, we process information necessary to fulfill our obligations.
Your Rights Under GDPR
If you are located in the EEA, you have the following rights:
Right of Access
You have the right to request a copy of the personal information we hold about you.
Right to Rectification
You have the right to request correction of inaccurate personal information.
Right to Erasure
You have the right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing
You have the right to request that we limit how we use your personal information.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format.
Right to Object
You have the right to object to processing of your personal information in certain circumstances.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time.
International Data Transfers
As we are located in Canada, personal information may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are typically retained for up to three years after our last communication unless you request earlier deletion.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided above. We will respond to your request within one month. We may ask you to verify your identity before processing your request.
Complaints
If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with a supervisory authority in your country of residence.
Updates
We may update this GDPR information from time to time. Changes will be posted on this page with an updated revision date.